Work the Customer Feedback Loop!
Not all customers are the same, or have the same risk of cancellation.
Not all customers are the same, or have the same risk of cancellation.
It’s a fact: keeping your existing customers costs your company less than getting new ones to replace ones that cancel; and the longer you keep a customer, the more profitable the relationship becomes.
Attrition might be a fact of life, but that doesn’t mean you should ignore it. Here are a few strategies that can help reduce your attrition.
The digital world offers you more opportunities to reach your customers and prospects, but they control when, where and how – make that if – they engage with you and your company.
The digital world offers you more opportunities to reach your customers and prospects, but they control when, where and how – make that if – they engage with you and your company.
“Branding is fundamental. Branding is basic. Branding is essential. Building brands builds incredible value for companies and corporations.” Scott Goodson, Owner of StrawberryFrog, a New York City-based branding agency, and author of the best-seller Uprising.
Are you taking advantage of every opportunity to generate increased RMR?
In this increasingly Internet-connected and mobile world, your website plays a crucial role in your marketing and sales efforts.
In this increasingly Internet-connected and mobile world, your website plays a crucial role in your marketing and sales efforts.
Referrals are the lifeblood to any salesperson. Here are some tips to help you generate more referrals.