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Category: Security Operations

At Alert 360, we deliver excellence with over 45 years in the security and smart home industry. It’s time to partner with a program that is flexible, innovative and reliable. With best-in-class training and technology, Alert 360 is primed to take your business to the next level.

Getting Older? Growing Wide may not be such bad thing.

Today, it’s possible that three, four, even five generations could be working within your company at the same time.

Options for 2G Customer Holdouts

We’ve all been hearing about the 2G Sunset for a while, and hopefully, you’ve been communicating the upcoming changes to your customers.

Reasons to Invest in Training Your Employees

When companies are asked how they bring new people up to speed, the answer is likely, “We have them “shadow” whomever currently does the job for a period of 1-3 days.”

Five Steps to Prevent Customer Attrition

Time, money, and numerous company resources are spent on generating new customers.

False Alarm Reduction

When an alarm alerts the police to a potential burglary, police are sent to investigate. If there is no criminal activity to be found, these valuable resources are spent on a false alarm instead of real emergencies.

Invest in Operations

Owning an alarm business – or any business for that matter – is challenging. Investing in solid operating systems will help you navigate through each challenge and create a strong foundation for the future.

Match Making: Ensuring the Right People are in the Right Jobs

“You’ve got to have the right people in the right job.”

Creating an Organizational Structure for your Small Business

Having a strategic business configuration is critical to building a successful small business. Here are our tips to help you improve the organizational structure of your business.

Creating Your Unique Culture

The term culture has become commonplace, but while it’s simple in concept, it’s not necessarily easy to deliberately create the kind of culture you want.

Determine KPI’s To Strengthen Your Business

At first glance, it is easy to tell how your alarm business is performing: are sales up or down?